Shipping Options
Response Couriers
Overnight Road Freight
Delivery takes place on the next business day before 12:00 for Main Centres, before 15:00 for Regional Areas and before 17:00 for Outlying Areas counting from the day of shipping by us as. Please note that outlying areas may have a surcharge and shipment will be re-quoted on a case by case basis.
Their rate rates for Monday to Fridays is R 93.28.- up to 2 Kg. Additional weight carry a per kg fee. (To this basic rate a fuel surcharge and VAT needs to be added. Currently the fuel surcharge is 22% and VAT 14%).
Saturday deliveries, if requested, carry a special additional fee.
A month by month variable fuel surcharge will be levied on the freight charge for every shipment.
Economy Road
There is second and cheaper option with a fixed rate of R89.87 for up to 30Kg and a per kg thereafter. (To this basic rate a fuel surcharge and VAT needs to be added. Currently the fuel surcharge is 22% and VAT 14%).
Delivery to Main Centres take place on Day 2 by 17:00, to Regional Areas by Day 3 before 17:00 and to Outlying Areas by Day 5 before 17:00. Please note that outlying areas may have a surcharge and shipment will be re-quoted on a case by case basis.
Either option, Road Freigt or Economy Road can be selected on Check-out.
An insurance at a cost of 1% of the shipment value is recommended and has to be specifically opted by the Customer.
COLLECTION
If you prefer to collect from our offices there is no charge. Available collection point is in Centurion. In special cases Cape Town and Durban may be arranged.
Please contact us on our telephones to arrange.
Shipping Conditions
1. SHIPPING
Please note that we do not normally hold stock on premises, but the products ordered can be collected from our office subject to prior arrangement.
1.1 SHIPPING OPTIONS
We offer the following options:
• Door to Door using Response Couriers, as per above
• Counter to Counter using South African Post Office
• Send your own courier
• Collect from our offices
1.2 SHIPPING CONDITIONS
Please note the following shipping conditions:
• We only ship within the borders of South Africa
• We only procure and ship your order once we have received your payment
• Door to Door is shipping a parcel using one of our pre approved couriers to any valid address in South Africa;
• Counter to Counter option is shipping to your nearest Post Office Branch;
• We insure all products up to the value of R3000, for any shipments higher in value than R3000, additional insurance can be taken by you, our client
• We endeavour to have the shipments reach you on time as advertised on our web site, we cannot be held liable for any delays whatsoever
• At this time parcels in value of less than R500 cannot be shipped using the South African Post Office (we are sorry for the inconvenience this can cause)
• If you are collecting from our office, please ensure you received the confirmation from us because we normally do not hold stock on premises. There is no shipping / dispatch fee if the customer is collecting the order. Please bring identification with you or if you send somebody else then we need copy of your ID and a letter authorising the person acting in your behalf.
• We reserve the right to use an alternative courier service than the one selected upon checkout, subject to the alternative service being equivalent or better than the one selected.
• If you need to return the product, we will arrange the couriers to pick up the parcel from your premises at a time convenient to you. Please read the returns and warranty paragraphs and understand the warranty conditions before you instruct us to collect the parcel
• Although we will always endeavour to present the exact information, the shipping prices on our website are for indication purposes only and can be withdrawn and changed at any time without any prior notification, as we have to follow the pricing policy of the courier you may have selected. The final price will be confirmed upon the placement of the order thus allowing you to contact us if there is a disagreement.
1.3 FREE SHIPING
- Orders for a value of R 9,000.00 or greater will enjoy free shipping.
- This only applies to shipments within the borders of South Africa.
- Opting for insurance is the sole responsibility of the Buyer. Items will not be insured unless specifically requested and the insurance premium paid as stated above.
This information was last updated on March 13 2014
